If you are experiencing difficulty downloading a copy of your exported report, try the following steps:
1. Send the report to your email. Learn more on how to do that here.
2. Check the resulting email in your inbox. There should be a Download my report button.
3. Right-click the Download my report button and select "Save Link As". This accesses the document as a direct link allowing you an alternate method to download it directly.
If this still fails, try the embedded click "Here" link at the bottom of the email body:
Related article: How do I download a report?