My mobile app isn't working, what do I do? – Support Help Desk

If you are having issues with your mobile app, try the following steps:

Confirm that your phone software is up-to-date (you can check this in your phone settings)
- iOS instructions here
- Android instructions here
Confirm that your Bridgit app is up to date (you can check this in the App Store (iPhone/iPad) or Google Play store (Android/Tablet)
Restart your device
Log out/log back in - *DO NOT DO THIS IF YOU HAVE PENDING ITEMS
Delete/re-install the app - *DO NOT DO THIS IF YOU HAVE PENDING ITEMS

If the issue persists, contact support@gobridgit.com